Managers play an important role in creating a psychologically safe working environment where people feel supported, understood and able to speak openly.
Having the confidence and skills to approach sensitive conversations, listen effectively and respond appropriately can help managers build trust, understand individual needs and support wellbeing, mental health and inclusion, while maintaining clear professional boundaries.
Overview
How do you create the conditions for an open and honest conversation? What do you say when someone shares that they are struggling? How can you show genuine care without feeling responsible for solving the problem?
This practical 90-minute session gives managers the skills and confidence to have effective wellbeing conversations with their people.
Managers will explore how to build trust and psychological safety, ask thoughtful questions and listen effectively, and navigate conversations around wellbeing, mental health and diversity and inclusion in a supportive and professional way.
The session also considers the impact of non-verbal communication and body language, helping managers create conversations in which people feel heard, understood and supported, while maintaining appropriate boundaries.
Outcomes
Managers will:
Feel more confident initiating and navigating wellbeing conversations
Understand how to build trust and psychological safety
Develop stronger questioning and active listening skills
Approach conversations around mental health and diversity and inclusion with greater confidence and sensitivity
Understand the boundaries of their role and when further support may be needed
Use verbal and non-verbal communication to support open, constructive conversations
Get in touch
To book this solution for your organisation, please contact us